Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
Depends on your location and our shipping warehouses, it can be between 3- 28 days.
If the order hasn’t been shipped out yet, contact us immediately for address change!
You can track your package from the order email. Tracking number will be provided once we have shipped out your item.
Not at all! We don’t storage your credit card information at all.
If you live in California, then unfortunately yes.
If your country is not listed during the checkout page, email us directly 🙂
Most of the time yes. If we have products from different vendors, then probably will be separate packages.
If you need to swap an item
Returns and Exchanges
Within 30 days of your purchase, if you are not satisfied with our products, just email us to start the return process. No questions asked 🙂 Buyers are responsible for return shipping.
Email us immediately for a return & refund.
Take a picture of the damaged item and email us.
You will receive our return warehouse address once you have been contacted via email.
email us at firstname.lastname@example.org
Cancel your oder.
Call or email us immediately.